Privacy Policy - Gittielabs, LLC
Effective Date: March 31, 2025
1. Introduction
Gittielabs, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our services, including our website and AI agent platform (collectively, the "Services").
2. Information We Collect
We may collect the following types of information:
Information You Provide Directly:
- Contact information (name, email address, phone number)
- Account information (username, password)
- Payment information (credit card details, billing address)
- Information you provide during customer support interactions
- Information you provide when customizing your AI agent workflows
Information We Collect Automatically:
- Log data (IP address, browser type, operating system)
- Usage data (pages visited, time spent on pages, actions taken)
- Cookies and similar tracking technologies
- Data that your connected systems send to our system via api or webhooks
Information From Third Parties:
- Information from integrated services (e.g., CRM, email platforms)
- Information from publicly available sources
3. How We Use Your Information
We may use your information for the following purposes:
- To provide and maintain the Services
- To process transactions and payments
- To communicate with you about your account and our Services
- To personalize your experience
- To improve our Services
- To comply with legal obligations
- To train and improve our AI agents
- To provide support
4. Sharing Your Information
We may share your information with:
- Service providers who assist us in providing the Services
- Third-party applications you choose to integrate with our Services
- Law enforcement or government agencies as required by law
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You may have the following rights:
- Access your personal information
- Correct inaccuracies in your personal information
- Delete your personal information
- Object to the processing of your personal information
- Request data portability
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]